Delivery and Tracking
TRACK YOUR ORDER
Once your order is shipped, you will immediately receive an email with your tracking number.
This tracking number is also accessible from your customer account on Buymedesign.com. At any time you can check the status of your order by visiting the delivery company‘s website provided to you in the email. Some orders cannot be tracked, so if there is no tracking data in the account, you can Contact Us to enquire of your order’s whereabouts.
SECURED AND FAST shipping
- • Products at Buymedesign are shipped either by the designer or through FEDEX.
- • Designers are located worldwide, so the shipping cost will be calculated depending on the destination location. You can estimate the shipping costs for your location at the shopping cart page before you checkout.
- • Most orders can be shipped worldwide, if you are unable to place an order from your country please contact us so we can obtain a shipping quote for your country.
- • Free Shipping does not apply to furniture and heavy bulky items.
- • Please refer to our shipping table below to know about the destinations we ship to.
Your country is not mentioned above? Send us an Email: info(at)buymedesign.com
- • Each designer has his own shipping terms and costs, as specified on each product page.
- • If you purchase multiple items from different designers, you will be responsible for the combined costs of Shipping from each Seller. Your products may also arrive separately.
- • You should ensure that you will be available at your specified delivery address at the time and date of the estimated shipping arrival. If you are not available to receive the item, the courier will normally try to deliver your item the following day. However, you could be liable for a returned item fee, as well as the additional cost to redeliver your item.
DUTIES AND TAXES
If you are buying from a foreign provider, you may need to pay import duties and taxes. Any charges incurred upon the product’s arrival in your country are your responsibility. We cannot foresee nor control these fees, which differ greatly by country. Since you are considered the official importer, rather than the seller or our company, you are also responsible for all customs regulations and laws in your receiving country. Please contact local customs authorities to find out further information. Please regard the information on each product to consider where the item will be shipped from.
As buymedesign.com selects products you may not find in your country, the extra shipping and taxes costs are still worth it if you want to be one of the first in your country to get these new items.